1) Check on Delivery & Contact Within 7 Days for Initial Issues
Inspect the Product immediately upon delivery for visible damage and missing parts.ย
If there is shipping damage, missing components, or an initial defect, contact customer support within 7 days of delivery. We may request photos or videos for verification.
This 7-day window is for initial issue reporting and does not limit any rights you may have under applicable law.
2) Warranty Period & Proof of Purchase
The Product includes a 3-month limited warranty from the date of purchase. Proof of purchase (receipt/order record) may be required.
3) What the Warranty Does Not Cover
The warranty does not cover:
-Damage caused by misuse, negligence, or improper handling
-Water/moisture damage, excessive impact, crushing, bending, puncture, or other external causes
-Unauthorized disassembly, modification, or repair attempts
-Failures caused by not following this guide
-Loss/theft or recovery of lost items
4) Performance Disclaimer
-Bluetooth range and signal quality vary by environment; no specific distance, reliability level, or real-time performance is guaranteed.
-Changes to the OS, app updates, carrier/network conditions, or device policies may affect how features work.
-Returns/exchanges due to misunderstanding of features, incorrect setup, or user error may involve shipping or handling fees.
-Some states do not allow certain limitations, so some of the above may not apply to you.
1) Check on Delivery & Contact Within 7 Days for Initial Issues
Inspect the Product immediately upon delivery for visible damage and missing parts.ย
If there is shipping damage, missing components, or an initial defect, contact customer support within 7 days of delivery. We may request photos or videos for verification.
This 7-day window is for initial issue reporting and does not limit any rights you may have under applicable law.
2) Warranty Period & Proof of Purchase
The Product includes a 3-month limited warranty from the date of purchase. Proof of purchase (receipt/order record) may be required.
3) What the Warranty Does Not Cover
The warranty does not cover:
-Damage caused by misuse, negligence, or improper handling
-Water/moisture damage, excessive impact, crushing, bending, puncture, or other external causes
-Unauthorized disassembly, modification, or repair attempts
-Failures caused by not following this guide
-Loss/theft or recovery of lost items
4) Performance Disclaimer
-Bluetooth range and signal quality vary by environment; no specific distance, reliability level, or real-time performance is guaranteed.
-Changes to the OS, app updates, carrier/network conditions, or device policies may affect how features work.
-Returns/exchanges due to misunderstanding of features, incorrect setup, or user error may involve shipping or handling fees.
-Some states do not allow certain limitations, so some of the above may not apply to you.